Retention drivers: unpacking what works at NPI and ICM

Australia/Sydney 9:00am | Fri 25th November
Canada/Winnipeg 4:00pm | Thurs 24th November
Europe/London 10:00pm | Thurs 24th November

Maria Spies – General Manager, Learning and Teaching Services
Robert Daudet – Senior Academic Manager – ICM
Catherine Tracey – Head of VET – NPI
Emma Coakes – Director, Market Development

Retaining students to successful outcomes is arguably the most important performance indicator for any educational institution but remains one of the most complex and challenging tasks.

At Navitas, all colleges, campuses and divisions are focussed on student retention and there are many initiatives underway in this area. As part of a 2020 Strategic Project on retention, Learning and Teaching Services has been investigating and evaluating current practice both within our colleges and externally, developing a Retention Driver Tree to identify the activities that make a difference throughout the student experience.

This short series of webinars explains the Retention Driver Tree model and shares how some of these elements work in practice. In this webinar, we’ll hear from Robert Daudet (Senior Academic Manager, ICM, Canada)  Catherine Tracey (Head of VET, ACAP, Australia) and Emma Coakes (Director, Market Development) about their successful retention initiatives and how these link back to the Retention Driver Tree.