student support

Bringing design thinking to (real) life

Can Design Thinking offer us a concrete process to capture a richer understanding of the student experience? A former Centre Manager in ELICOS shares some practical reflections.

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Re-thinking retention: Getting started with orientation

What gets students to stick with their study and complete their course? Find out what UPD Australia have been doing with their retention analytics project…

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Revise and rewind: video for academic support

Research by Student Learning Support staff in NPI examines how video can help students build academic skills as part of their course.

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