The new battleground for students in a digital age: Customer Experience
Maria Spies shares why Customer Experience Design, while not a new field, is emerging as a critical differentiator in the new digitised education landscape.
Student Experience
Don’t Panic: The hitchhiker’s guide to learning anxiety in (and out) of the classroom
In this recording, Richard Hewison explores the impact of anxiety both in and out of our classrooms.
5 steps to ‘internationalise’ your classroom
Dr Margot McNeill translates internationalisation into clear strategies for classrooms, online and on-campus, that foster social and cultural awareness.
Opportunity vs Reality: International students and the American college experience
Nick Davini shared his research and reflections on the experiences of Chinese students enrolled in the Navitas program at UNH.
Don’t Panic: The hitchhiker’s guide to learning anxiety in (and out) of the classroom
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Opportunity vs Reality: Navitas and the American college experience
In this recording, Nick Davini shares his research findings on the experiences of international students enrolled in the Navitas program at UNH.
Opportunity vs Reality: Navitas and the American college experience
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Speaking of Employability Skills: Using behavioural profiles to help students take control
In this recording, discover for yourself the uses and benefits of using behavioural tests as an adaptable classroom tool
A student leadership program empowering international students
What does it take to build a leadership program that works for international students? Karen Zhou shares the design and impact of a program at UMass Boston.
Speaking of Employability Skills: Using behavioural profiles to help students take control
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A non-judgemental approach to students on probation
There are many reasons why a student may struggle – and the issues are rarely just academic. ICM have developed an approach to get students back on track.
Using Art Therapy to promote student mental health and wellbeing
Fraser International College (FIC) share a creative way to support mental health and wellbeing in student residences on-campus.
A non-judgemental approach to students on probation
In this recording, Robert Daudet and Melissa Mushikori share their approaches for implementing a non-judgemental approach that acknowledges students’ busy personal lives.
Discover and discuss: Supporting teachers to address diversity in the classroom
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The truth about data: discovering what learners really want
In this recording, Veronica Keating and Kristen Clarke share their analysis of internal and external learner data and what worked, what didn’t and where do next.
‘Discover and discuss’: Supporting teachers to address diversity in the classroom
Explore one of the key resources FIC in Canada uses to support teachers to facilitate safety and address diversity in the classroom.